HOW TO RIDE GUIDE

Bus & Light Rail


Welcome to the Sacramento Regional Transit District (SacRT). This guide will help explain how to ride SacRT's system. Operating 365 days a year, the entire bus and light rail system is accessible to the disabled community.


PLAN YOUR TRIP

There are several methods available to help plan your trip:

Websites:
sacrt.com
gosacrt.com

Phone:
916-321-BUSS (2877)
TDD - 916-483-HEAR (4327)

Weekdays: 6:30 a.m. to 6:30 p.m.
Closed weekends and most holidays

In Person

Customer Service and Sales Center
1225 R Street (adjacent to the 13th Street Station)
Weekdays: 9 a.m. to 5:30 p.m.
Closed weekends and most holidays



Be prepared to answer the following questions:

  • Where are you traveling from (address)?
  • Where do you need to go (address)?
  • When do you need to arrive?


6 EASY STEPS TO RIDE LIGHT RAIL

  1. Using a pre-paid paper ticket or pass, you must validate it in the slot on the fare vending machine before boarding. Passengers who fail to show proof of payment may be cited.
  2. Wait on the correct side of the track. Signage will identify which side of the station platform to stand. For your safety, stand behind the yellow caution strip.
  3. As the train arrives, check the head sign to verify you are boarding the correct train. Once the train has come to a complete stop, push the button on the door to enter.
  4. Find a seat.
  5. Listen and watch for your stop.
  6. When you arrive at your station, push the button to open the door, and exit.

6 EASY STEPS TO RIDE THE BUS

  1. Plan your trip in advance by visiting sacrt.com for routes and schedules or call 321-BUSS (2877).
  2. Find the closest bus stop and stand by the sign. Have exact change ready, or use the convenient Connect Card, or ZipPass app. When the bus approaches, look for the route name and number on the top front of the bus. Wave to the bus operator to stop.
  3. Board the bus and place exact change in the fare box (bills or coin), show your valid pass, or activated mobile pass or tap your Connect Card.
  4. Sit down, relax and watch for your destination.
  5. One block before your destination, pull the overhead cord once to ring the bell, which also turns on the "request stop" light.
  6. Wait for the bus to come to a complete stop and exit through the back doors.

SACRT MOBILE APPS

(Available free at the App Store and Google Play)

Fare App: ZipPass

Download SacRT's free mobile fare app and set up a secure account to purchase, save and activate tickets and passes right from your smartphone.

Safety and Security Reporting App: Alert SacRT

Alert SacRT offers riders a quick and discreet method for reporting safety and security concerns directory to SacRT Police Services using a smart phone or tablet. App users can send photos, six second video, text descriptions and locations of suspicious people or activities.

Mobile Web App: m.sacrt.com

Visit m.sacrt.com for real-time bus information, scheduled train arrival times, service alerts and trip planning.



CONVENIENT PAYMENT OPTIONS

  1. Connect Card:
    Go cashless and enjoy the convenience of a smart card that provides online account services and security, easy transfers on bus and light rail (free 90 minute transfer using a valid single ride ticket) and regional connectivity. You can load tickets and passes online or at participating retail outlets. Visit connecttransitcard.com for details.
  2. ZipPass:
    Download SacRT's free mobile fare app and set up a secure account to purchase, save and activate tickets and passes right from your smartphone (free 90-minute transfer with single ride ticket).
  3. Cash Fare:
    Accepted on SacRT buses and light rail fare vending machines. Exact change is required on buses since operators don't carry or give change.
  4. Credit Card: Accepted at most SacRT light rail fare vending machines and online for specific types of tickets and passes.

ACCESSIBLE SERVICES

  • All SacRT buses are equipped with lift platforms that can accommodate up to 600 pounds, and most SacRT buses "kneel" by lowering the front steps for easier boarding.
  • SacRT buses and light rail trains have reserved seating for seniors and persons with disabilities.
  • SacRT light rail stations offer accessible parking and pathways, station identification signs in raised print and braille, mini-high platforms and door indicators for boarding the train.

GOLDEN 1 CENTER EVENT SERVICE

  • SacRT is your family-friendly way to get to Golden 1 Center events! SacRT has light rail stops within one block from Golden 1 Center.
  • When a major event or Kings home game ends after regular SacRT service hours, which is approximately 11:00 p.m. to midnight, SacRT will operate extra service for up to 45 minutes post-event (end of game or last encore) on the Blue and Gold lines.
  • SacRT will operate extended service (one to two trains) to Folsom stations (Hazel, Iron Point, Glenn and Historic Folsom) after regular service ends for major events and Kings home games post-event during a 45 minute period.
  • Make sure to check the "SacRT Service Calendar" at gosacrt.com before you park and ride to downtown to confirm special service.

  • SAFETY & SECURTIY

    • Security improvements continue to be a major priority for SacRT, and our system has never been more safe or efficient. SacRT has invested in new technology, including surveillance cameras, public address system, reporting app (Alert SacRT) and a 24/7 security operations center to make sure our riders are safe.

    PARK AND RIDE STATIONS

    SacRT has 14 free park-and-ride lots and eight pay-park-and-ride lots that have a total of 10,000 parking spaces.

    Paid parking is only $1 per day with the exception of the Cosumnes River College parking lot, which costs $2 per day to park. Daily parking passes can be purchased at the parking kiosks located at each parking lot.

    Monthly parking passes are available for $15 (per calendar month) with the exception of the Cosumnes River College parking lot, which costs $20 per month.


    FARES

    Plan ahead and purchase your tickets and passes in advance! Download SacRT's mobile fare app, ZipPass, from the App Store or Google Play, or order your Connect Card (the region's smart card) from connecttransitcard.com. All riders pay Basic fare unless eligible for Discount fare.

    Discount fares apply to students (grades K-12), seniors (62+), Medicare cardholders and persons with disabilities. To qualify for the Discount fare, acceptable documentation is required as specified in SacRT's adopted Fare Structure Policy.

    SacRT daily and monthly passes are valid for unlimited rides on buses and light rail trains for the date or month shown on the pass.


    INFORMATION